Job Description

It is an exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success. Come join us and find out why so many of our employees recommend us as a great place to work.

Why Join Us?

Are you passionate about connecting with people? Is customer service in your bones? We have a phenomenal opportunity to get your feet in the door of a fast-growing company. Utah Business Magazine selected us as a "2019 Best Place to Work!"

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! 

As an Inbound Customer Service Representative, your job is to provide amazing customer service and assist existing customers with any questions, such as taking payments, providing account information, and resolving general issues. 

Have you ever felt like you're lost in the shuffle of a large call center? We have our passionate leaders to coach you to success. This could include improving your monthly commission or helping you obtain that promotion at our call center or corporate office. Our leadership team is committed to helping you succeed.



  • Experience in Sales/Customer Service, or an aptitude for it
  • Ability to connect with people over the phone
  • A positive attitude and can contribute to our amazing culture
  • Comfortable using Microsoft Windows applications
  • High school diploma or equivalent GED
  • You can pass background and drug screening
  • You can work some weekends

What’s in it for You?

  • Competitive pay and comprehensive benefits package
  • Convenient schedules- no graveyard shifts!
  • At home opportunities based on performance
  • A cool and fun vibe with tons of recognition for performance

Comprehensive Benefits Package

  • Outstanding company culture; including steady work hours and work/life balance
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Career opportunities throughout the United States
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
  • EXTRA Healthy Wellness program that includes the potential for $70 each month in credits towards your medical premium and $100 in annual rewards for participation
  • Education support program (pursuit of bachelor’s degree)
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online