Customer Service Specialist ($1,500 Sign-on Bonus!)
As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our beautiful self-storage facilities.
Benefits We Offer You
A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay + monthly bonus opportunity
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
Education support program (pursuit of bachelor’s degree)
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Manage the day-to-day operations of one or more sites
Develop customer relationships by identifying their storage needs and providing solutions
Improve sales objectives through unit rentals, unit insurance, and moving supplies
Guide new customers through rental processes and agreements
Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
Ensure the facility meets the highest cleanliness standards through general maintenance duties
Work independently on daily tasks as well as cooperate with team members and other stores in the area
Run errands for the facility and travel to other store locations
2+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
1+ year of experience in a leadership or supervisory role is helpful, but not required
Intermediate computer skills
Valid driver’s license with access to reliable transportation
High school diploma or GED equivalent, a college education is a plus
Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.
We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
CompensationStarting Pay Range: $15.26 - $20.35