Customer Service Specialist ($1,500 Sign-on Bonus!)
As a Customer Service Specialist, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
*The $1,500 sign-on bonus is paid in three installments of $500 at the beginning of the 2nd, 4th, and 6th months of employment.*
Benefits We Offer You
A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay + monthly bonus opportunity
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
Education support program (pursuit of bachelor’s degree)
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Provide excellent customer service
Meet sales goals through unit rentals, unit insurance, and moving supplies
Guide new customers through rental processes and agreements
Maintain facilities - sweeping, mopping, changing light bulbs, etc.
Work independently on daily tasks as well as cooperate with team members
May be required to run errands for the facility and travel to other store locations
Customer service experience preferred (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
Strong computer skills
Valid driver’s license with access to reliable transportation
High school diploma or GED equivalent
Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.