Director of Learning Technology & Design
The Director of Learning Technology and Design reports to the Sr. Director of Learning and Development. The Learning and Development function is part of the larger People Team within Extra Space Storage. The Director of Learning Technology and Design is a strategic partner who has strong project management, leadership, and instructional design expertise and can help us innovate as we grow. This role is headquartered in Salt Lake City, Utah.
Manage, develop, and inspire a growing team responsible for training content and media for internal and external customers.
Own, execute, and implement creative learning designs and complex project plans to achieve and deliver effective solutions.
Provide practical and targeted reporting to key stakeholders in a timely manner; utilize dashboards and visuals to communicate results and trends. Consult on solutions to remedy issues and increase the effectiveness of learning interventions.
Monitor and assess technology solutions and provide recommendations for integrating into new and existing learning curriculum. Research, identify, and partner with best-in-class vendors who offer meaningful enhancements to current solutions.
Ensure documentation, supporting materials, change management, and communication plans are in place for effective rollouts of new/updated tools, applications, systems, or programmatic offerings.
Consult with Sr. Director of L&D on differentiated strategies for various employee groups: field/retail, field management, corporate, call center, executive, and remote.
Work in sync with the Field Directors of L&D to ensure operational training needs are met and measurement efforts between functions are consistent.
Create, maintain, and market departmental Knowledge Base and SharePoint sites.
Direct the use, engagement, and maintenance of Learning Management Systems and third-party content tools. Manage the ongoing integrations between learning platforms.
Bachelor’s Degree in Organizational Behavior, Learning Design, or related field; Advanced Degree a plus
6-10+ years of professional experience in employee education or instructional design
Experience leading and managing others, directly or indirectly
Proven experience improving delivery of courses and learning experiences
Demonstrated track record of developing strong partnerships with Senior Leaders, HR business partners, employees, and vendors
Strong written and oral communication skills and ability to market curriculum and programs effectively
Demonstrated ability to use quantitative and qualitative data to inform strategic vision and explain the "why" for recommended learning initiatives, programs, and experiences
Experience with WalkMe and Workday Learning a plus
If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.
Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we’ve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio.
The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better!
Our Team Makes Us EXTRAordinary
Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team.
Offering a Career Path Paved with Innovation and Satisfaction
Attracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs!
An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work.