District Manager in Training
Why Join Us?
Do you enjoy hiring and developing a phenomenal team? Are you passionate about taking care of customers? You will love our fun and dynamic company culture without the retail hours! We want a high-energy and creative leader that brings awesome multi-unit skills and is ready to join our fast-growing Extra Space family. Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. By developing and guiding your talented team members across multiple stores, you will be able to meet the needs of our customers and impact growth across Extra Space Storage. As a District Manager in Training, you will start learning the business and meeting the needs of our customers. As you progress in your training, you will have the opportunity to grow into a District Manager role where you will guide your talented team members across multiple stores and impact growth.
"Our people are the lifeblood of Extra Space." -Joe Margolis, CEO of Extra Space Storage.
*Willingness and ability to relocate to an assigned district upon completion of training.
3+ years of store and/or multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation. Exceptional leadership, interpersonal, communication and problem-solving skills. Bachelor’s degree preferred.
Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
Solicits customer feedback and follows up on customer service issues.
Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.
Learn about the market(s) in which you work and train in by developing district-level strategies to achieve goals specific to each store's unique strengths and opportunities.
Essential Duties / Skills to Learn as a DMIT
Management of rental rates, discounts, Customer Protection Plan and other income sources.
Watch controllable expenses to provide the highest R.O.I. for each store.
Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.
Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.