Job Description

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success. Come join us and find out why so many of our employees recommend Extra Space Storage as a great place to work.

The Field Operations Manager position provides on-going support and coordinates various operations’ initiatives within the Field Operations department to support Sr VP Operations, Divisional Vice Presidents and District Managers. The employee will maintain company policies, procedures, and drive toward strategic goals. This position is key in the success of the Field Operations team and building relationships with the Divisional Vice Presidents they work with.

Primary Responsibilities

  • General administrative support for the assigned Operations Region to include travel and logistics coordination, calendar and call scheduling and management, interview scheduling, site visit preparation, monthly one on one preparation (PEPC), and expense report preparation.

  • Provide office management for each divisional office (coordinate office supply orders, repairs and maintenance, assist with lease implementation)

  • Serve as notetaker during monthly regional calls; distribute notes to appropriate parties.

  • Serve as planner and executor, with direction by the Sr Vice President, of regional meetings, regional exposure days, and various other meetings.

  • Coordinate division level Operations processes and general compliance with tasks such as, One Note management, financial coordination and content evaluation, customer complaints, SPOT cards

  • General administrative support for the regional SVP and DVP team

  • Coordinate gathering feedback and results from multiple geographic areas, departments and positions among the company.

  • Balancing multiple duties and time constraints with excellent time management

  • Projects as assigned and defined by Divisional Vice President and/or Senior Vice President, Operations

  • Proactively finds solutions to hurdles encountered to ensure timely completion.

Job Specifications

  • Thorough knowledge of, and strong skillset for a variety of computer applications, including the Windows Platform of Microsoft office applications (word processing, spreadsheet, email and database program capabilities) to determine best approach for assigned project.

  • Microsoft Excel knowledge required - Pivot Table, Subtotal, Conditional Formatting, Table Styles, Charting, Data Analysis and Grouping tools.

  • Ability to write speeches and articles for publication that conform to prescribed style and format.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Demonstrable ability to organize work for multiple executives and prioritize effectively

  • Highly effective written and verbal communication skills

  • Able to work independently of direct oversight and as a team

  • Customer centric attitude and drive to satisfy internal and external customer needs

  • Current Driver’s License required

Education and Experience

  • High School graduate or equivalent required. Bachelor’s Degree preferred. Two to four years’ experience in a management, operations support, and\or analysis role

We pride ourselves on hiring top talent and provide you the following benefits and more:

  • Well defined career paths

  • Medical, Dental, and Vision benefits

  • Health Savings Account (HSA) or Flexible Spending (FSA)

  • Company paid Life, AD&D, and Short & Long Term Disability

  • 401K with company match after 90 days of service

  • Holiday pay and paid time off

  • Extensive Wellness Program and various Employee Discount Programs

  • Personal Health Advocate

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

QUESTIONNAIRE-3-82

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online