Job Description

At Extra Space Storage, if it matters to you, it matters to us! At Extra Space we believe that a successful business and a fun work environment go hand in hand. That’s why we’ve created a company culture that provides our employees with all the support they need to succeed. Because we understand that we can’t continue to succeed unless our people love their jobs - day in, day out. It is a really exciting time to join our growing company! We got our start in 1977. Today we are a New York Stock Exchange-traded company and we were recently named to the S&P 500! We are a leader in our industry and in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Come join us and find out why so many of our employees recommend us as a great place to work.

The Jr. Telecom Analyst will work with the Sr. Telecom Analyst to execute initiatives in relation to telecom expense management and solution implementation. They will also assist in collection of data and evaluation of results to present to Business Process Owners/Stakeholders and IT Software Development Group that will be used to identify business requirements and recommend solutions.

Primary Responsibilities

  • Manage heavy volumes of complex telecom invoices and bills

  • Identify and maintain telecom inventory with 100% data integrity for assigned Extra Space Storage locations

  • Develop an understanding of our various telecom vendors and systems and how they collectively work together to keep Extra Space services running

  • Work with various account managers to keep all accounts in good standing

  • Ensure follow through with vendors and account managers as you drive initiatives and corrections for Extra Space Storage accounts

  • Ability to communicate complex information to all levels and departments both internally and externally

  • Independently review telecom invoices for on-time payments within TEM software

  • Understand cross-departmental invoice process and engage proper escalation channels when necessary

  • Research billing inquiries for internal stakeholders and provide clear explanations

  • Perform invoice audits, review for accuracy, confirm GL accounts, and provide approval to process audited batches for accounts payable department

  • Provide timely, detailed, and accurate reporting to external and internal audiences

  • Assist Sr. Telecom Analyst in research and evaluation of third party software and hardware to assist in programming/developing solutions

  • Help Sr Telecom Analyst monitor performance of newly implemented solutions

  • Autonomously complete projects of varying size with a high level of accuracy and attention to detail

  • Effectively communicate project status, barriers and concerns, and findings to supervisor

Preferred Competencies

  • High level of attention to detail

  • Excellent prioritization and organization skills

  • Advanced written and verbal communication skills

  • Self-motivated and able to work with limited direction

  • Comfortable working with remote teams

  • Understand how to navigate vendor portals (wireline/wireless)

  • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)

  • Previous experience with any of the following a plus: Excel, Smartsheet, Salesforce, SharePoint, Jira, Office 365, TEM software

Education and Experience

  • Associates degree in Information Systems, Business Management, Computer Science, or in a related field

  • 1-2 years related experience and/or training; or equivalent combination of education and experience

We pride ourselves on hiring top talent and provide you the following benefits and more:

  • Well defined career paths

  • Medical, Dental, and Vision benefits

  • Health Savings Account (HSA) or Flexible Spending (FSA)

  • Company paid Life, AD&D, and Short & Long Term Disability

  • 401K with company match after 90 days of service

  • Holiday pay and paid time off

  • Extensive Wellness Program and various Employee Discount Programs

  • Personal Health Advocate

  • Free soda, coffee, and drinks all day every day and much, much more!

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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