Division Learning Manager
It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with us and find out why so many of our employees recommend us as a great place to work.
Executes a learning strategy. This includes assessment and reengineering of existing programs, analysis of gaps and development of a platform that will provide learning and development opportunities throughout various associate experience levels. Requires a strong, decisive, results-oriented leader who can develop and manage relationships across the division and with a wide variety of partners based on trust, teamwork, and knowledge.
This position requires a willingness to relocate.
Drives corporate initiatives and values through learning and development.
Through collaboration with division management, create developmental plans for teams and individuals. Effectively manage learning resources necessary to implement these plans.
Manages the delivery of training and performance support solutions including new hire, management, team, technical, sales, service and skills training to support company and division objectives.
Manages training support functions. Drives creative and aggressive improvements in training time to competency and performance execution. Strong focus on end-to-end processes is required.
Builds strong relationships with internal partners. Implement learning programs that will drive desired results.
Influences and contributes to building a service culture in the business. Instill processes and tools that will drive consistent service delivery and common service behaviors across the division.
Measures the impact of various learning programs to ensure the appropriate business outcome is derived. Assesses opportunities for continued improvement, set goals and establish metrics for success.
Defines and implements process improvements, tools and technology to enhance processes for learning execution.
Comprehensive knowledge of learning and development principles including familiarity with instructional design, technology-based learning, skill development, change management, and process design.
Credibility to influence employees, peers and executive management. Able to establish and maintain collaborative partnerships across the division.
Ability to integrate work across delivery channels and customer segments in a fast-paced, highly matrixed environment; establish priorities and achieve results.
Client focused to ensure that customer needs are built into solutions and processes.
Excellent strategic and process thinking abilities.
Results-driven and metrics focused.
Strong business acumen.
Excellent communication and presentation skills.
Professional executive demeanor; decisive with highly versatile interpersonal skills.
Unquestionable business and personal integrity.
Up to 50% travel required
If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Job Status: Full Time
Job Reference #: R-41275