Map Operations Coordinator
Job Description
The Map Operations Coordinator works as part of a team to help improve the customer experience when remotely renting an Extra Space storage unit through creating and maintaining digital maps of our properties. These maps are currently used to help customers find their units on property and will soon extend to assisting in online rentals. This individual will also aid in updating the layouts of our facilities.
Temporary Role Terms
This is a temporary position, 4 to 5 months in length.
Primary Responsibilities
Ingest map feedback from stores and clarify requests to ensure edits are made properly
Manage incoming workload to ensure the highest priority maps are edited first and management has visibility into progress and team bandwidth
Confirm with District Manager and Store Manager new building layouts and unit sizes and attributes
Serve as a go-between with our map partner and our stores
Work with various depts. within Extra Space to coordinate the creation of new maps in-advance of new storage facilities opening to the public to ensure maps are available from day one
Present to team supervisor on the progress of map edits and creation
Job Specifications
Revise existing Adobe Illustrator documents
Analyze, create and transform data in Excel
Collaborate remotely with internal resources spread throughout the country
Adhere to precise visual brand design guidelines
Revise and deploy updated storage facility map layouts several times daily
Education and Experience
Experience with Adobe Illustrator or Photoshop
Familiarity with building, interpreting and editing spreadsheets
Background in graphic design, web design, or illustration desired but not required
Experience in a customer-service oriented role desired
Strong communication skills
Bachelor’s degree or equivalent work experience preferred
Working Conditions/Physical Demands
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 8/29/2024
Job Status: Contract/Temporary
Job Reference #: R-58004